Aligner Tech Support Live
New for Reveal Aligners! You may now request technical support by submitting a ticket via the ATS help desk at https://hsoaligner.freshdesk.com or by clicking Raise an Issue under Aligner Support on your DDX Dashboard.
The Aligner Technical Support (ATS) Team is available to assist with scanner and platform-related issues including:
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- Aligner case submission troubleshooting
- Studio Pro™ treatment plan viewer
- Scanner connectivity or file transfers
- DDX Lab account assistance
Sign Up Benefits
Sign up with Reveal Aligner Lab and DDX and receive these benefits:
- Send electronic prescriptions
- Instantly receive case return dates based off Reveal Aligner Lab's production schedule
- View lists of cases that are due
- Attach digital photos, files, and electronic notes to your patient's lab case
News and Offers
Services Offered
- Dental Appliances and Orthodontics
Service Details
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Reveal - New Case [HD1HDBR-REG00EN]
Standard, Lite or Express Packages.
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Reveal - New Case [HD1HDBR-REGSMEN]
Flex and Standard Packages.
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Reveal - New Case [HD1HDBR-RES00EN]
Standard, Lite or Express Packages.
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Reveal - New Case [HD1HDBR-RESSMEN]
Standard, or Flex Packages
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Reveal Aligners (F)
Standard, or Flex Packages
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Reveal Clear Aligners
Standard, Lite, or Express Packages
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Reveal Plus Aligners (F)
Standard, or Flex Packages
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Reveal Plus Clear Aligners
Standard, Lite, or Express Packages
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Reveal - Exception Handling [HD1HDBR-REB00EN]
For use in manufacturing/logistics related exception scenarios. Original aligner trays must be shipped back to us for quality inspection and reporting.
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Reveal - Replacement Aligners [HD1HDBR-REB00EN]
For use in an instance of misplaced/damaged aligners by patient
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Reveal - Replacement Retainers [HD1HDBR-REB00EN]
For use in an instance of misplaced/damaged retainers by patient
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Reveal Aligners Remake & Return (1396323)
If there is a manufacturing concern and the case needs to be remade please return trays for review and correction.
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Reveal Individual Aligner
To replace two or more steps of lost or damaged aligner trays.
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Reveal Replacement Retainers
Replacement retainers, based on original final occlusion.
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Reveal - Standalone Retainers [HD1HDBR-REB00EN]
A removable appliance designed for the retention of dentition post orthodontic treatment. This product is independent of Reveal Aligner treatment.
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Reveal - Refinement [HD1HDBR-REG00EN]
Achieve the same final treatment goal with additional aligner trays. Review of treatment plan and approval is required by the Doctor.
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Reveal - Refinement [HD1HDBR-RES00EN]
Achieve the same final treatment goal with additional aligner trays. Review of treatment plan and approval is required by the Doctor.
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Reveal - Revision [HD1HDBR-REG00EN]
Achieve a new final treatment goal with new aligner trays. Review of treatment plan and approval is required by the Doctor.
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Reveal - Revision [HD1HDBR-RES00EN]
Achieve a new final treatment goal with new aligner trays. Review of treatment plan and approval is required by the Doctor.
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Reveal Aligners Refinement - Same Treatment Goal
Dr review and Tx plan approval required for case
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Reveal Aligners Revision - New Treatment Goal
Dr review and Tx plan approval required for case
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Reveal Plus Aligners Refinement - Same Treatment Goal
Dr review and Tx plan approval required for case
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Reveal Plus Aligners Revision - New Treatment Goal
Dr review and Tx plan approval required for case
Contact Details
Reveal Aligner Lab
1822 Aston Ave
Carlsbad,
CA
92008
US
Telephone 800-344-3397
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